Mission and Values ~ Part 1

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This is the first chapter in 'Winning', written by Jack & Suzy Welch. When we're talking about mission and vision of any organization, it is then a big picture. It encompasses the direction, movement and the united action to be taken by the people from within into reaching the desired destination.
Starting of, I would like to micro the issues into a much smaller perspectives among the employees...Job Description.

Surprisingly, there are still companies, small and big, delivering successful people and millionaires around and yet there is no proper job description, standard operating procedures and the necessity system requirements to move the company proper. And yet the speak of organizational cultures, only to end up as a speech connotations, required to be practiced by the managers but not the people who coined up the values.

Within the micro perspectives, Job description is the mission and vision required of individual to perform according to the needs and requirements of the department. Collectively, all these will joined up together, synergistically to form the organizations movement heading towards the overall company's mission and vision. If the job description is not look at it seriously, then the company should just forget about mission and vision and just go ahead with what they are doing best at ! Synergy simply implies 1+1= whole.

I believe that if any company were to succeed, then each and every individual employees within the company should be on the path to succeed. Following the concept of synergy, then the sum is always greater than the individual. Making profit critical, however it is not then a measure of success.

Job Description is only important at the point where an individual sign up the employment contract or when the company is about to engage legal proceedings. In between, it is meaningless. Is there a company that really make full use of the job description? Ask any employees to list down at least 10 of their job description. The answer is that not many is bale to do that accurately. Job description should be the guidelines (the guiding light) of every performing employees. It should be the scripture of any individual that wants to work in any organization, knowing them by hard and understanding what is required of them to deliver.
This then, opens the pathway to Key Performance Indicator and it would then be part and parcel of any work performance in any organization there is.

Then the very basic of mission and vision can only be defined further. More on Part 2...

Winning in business is great because when companies win, people thrive and grow. People feel upbeat about their future.

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I say in order for any companies to win, the people have to have that winning feeling first. Odd enough, management very rarely feel about their people. If they do, then in most meetings, they tend to talk negatively about their people. Trust me on this. I've been in a lot of meetings previously before the initiation of any training. Then again, many more meetings lately, during the consultation period. Most of them have negative attitude towards their people.

If you see that your people is incapable, incompetent, then look at yourself. The fish rots at the head! It shows that we have not done enough to develop our people.

Another weird thing about life is that when you tend to think something about someone, it seems that the other person can also sort of feel it! Have you ever had that experience? I have, so many times. Then beware, what you feel about your people, they tend to feel it too!

So how do we build a winning company, when our people do not feel the winning feeling at all. Just simple because we do not believe in them. Remember, Peter Pan can't fly because the believing part is missing! So start believing in your people. Believe in your people so that they can believe in you. It is in the scripture. By giving you shall receive. And yet, we dwindle down on that.

In the 'Secret', the book stresses on the power of Imagination. I suggest imagine the good part. Imagine the good values. Imagine good tidings and they shall be yours. Your company will start to Win when your people can start to feel that winning feeling!

So start believing!

I delivered great results, but I work for a Jerk who doesn't care!

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Leadership cannot be learned, it gotta be earned ~ Transformers (The
revenge of the fallen). I was stunned at this statement during the
movie. But let me make some editing here. Leadership just doesn't
happen,you gotta understand it, learn it and EARN IT, period.
Most people can't seem to get the connection of management and
leadership. As they say, management is all about systems and
procedures, while leadership is about aligning and moving the people.
Leadership doesn't come with position. You have to feel for the
people. It's the people down there that is making the bucks for you.
Without them, business owners are nowhere.
I love to say, 'make sure the heart feels good and the tummy is well
fed, then you will get the results you want.' Results such as
performance, quality, on time, loyalty and so forth. When comes to
managing people. It's about the matters of the heart. They want to be
cared for and they want to be heard. People loves to be acknowledged,
to be cared for. The gentle art of pushing others with an iron fist
covered with a velvet glove! Get the idea.
As for us, who work hard and delivered great results, but sad to say,
is not being acknowledged and being treated like trash. Then always
remember this, we have choices. Plan your choice. Make the right
actions. Choose the right choices and move on! Life will make it's
way. It's all about journeying into discoveries of new horizon. Think
about it, there is not only one company on this planet. Send in your
resume. Sell yourself and move on. But most importantly...walk your
talk. Prove your performance in every companies that you step in. You
will hit Gold one of these days. Burn your bridges and start anew. You
maybe three feet form gold, but your refusal to move on and face
challenges ahead stagnate you. If that is so, then stop complaining
and be thankful for what you have.
If you want changes, then change itself starts with you!

Jac & Suzy Welch ~ 'WINNING', gems worth to hold on.

The Head of Human Resources at every company should be at least as important as the CFO.

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This is absolutely true. Human Resources Manager is the most critical link in any company, just as the Chief Finance Officer. In any business, financial perspectives is the key critical area in any success of the company. For any business person, profit and loss is the final impact to any business. However, the sad part is that, not many company look at HR as also another key critical areas into the success of the company.

One has to remember that people make or break the company. System alone may set the procedures for the smooth methodology of managing tasks, but people are the one that will eventually push the button of any machines to run. Being emotional creatures, people sometimes think with their brain but more commonly think with their heart. Hence, motivational factor, leading factors, Interpersonal skills, Communication and many more comes into play.

The HR plays an important role in balancing between the systems (which covers the rules, regulations and procedures and many more) and the people factor. As what Dr. Covey in his 7 habits book tend to put forward the formula for productivity P=PC (production = production capability) shows the important of the people factor.

HR are mediators and bridges to bring into play the people's factor and at the same time putting forward the needs and requirements of the company as the core direction of everyone within the organization. HR, apart looking into the administrative portion of the company, which includes the benefit and compensation systems and other related matters, also have to look into the development of the people through training, OJT and other related tools to move people to the foreground of performing for excellence.

So the old adage of 'People are company's greatest asset' is totally true, but not practiced as I have seen it in many organizations today. Just words..lip smacked environment.

as what Jack Welsh wrote in his introduction in his book 'Winning' is a gem worth practicing.

About Scanning Through...

Scanning through is a blog that I'm inspired to do when I start to touch Jack Welsh 'Winning'. While reading through, it ticked me to start to expand & write up interesting phrases, lines, philosophy and concept throughout books that I'm reading to share with others in my own perspectives. It is interesting to notice how much we learn and yet keeping to ourselves. Learning and unlearning is a very important part of the learning process.
Sometimes through unlearning, we share with others and the learning process gets better and better. For me, it brings meaning to my personal journey.
Enjoy and I hope that it opens up your paradigm to a much wider horizon in life.